HELP CENTRE

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Search hundreds of articles on registration, compliance and bidding — or ask the OCPO AI Assistant.

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Supplier Registration

Getting started on CSD, profile completion and verification.

Tenders & Bidding

Finding tenders, submitting bids and tracking outcomes.

Tax & Compliance

SARS status, B-BBEE, COIDA, CIDB and PSIRA requirements.

Banking & Payments

Bank verification, payment cycles and invoice queries.

Legislation & Policy

PFMA, MFMA, Treasury instructions and procurement regulations.

Using the Platform

Accounts, notifications, saved searches and the AI assistant.

Frequently asked questions

10 of 10 questions

Support channels

OCPO Support

  • support@ocpo.gov.za
  • 012 315 5111
  • Mon – Fri, 07:30 – 16:00

CSD Helpdesk

  • csd@treasury.gov.za
  • 012 406 9222
  • Mon – Fri, 07:30 – 16:00

eTender Support

  • etenders@treasury.gov.za
  • 012 406 9111
  • Mon – Fri, 08:00 – 16:30

Technical Support

  • helpdesk@ocpo.gov.za
  • 0800 001 880
  • 24/7 incident logging

Security & assurance

  • SOC 2 Type II
  • Government Verified
  • POPIA Compliant
  • WCAG 2.1 AA
  • 256-bit Encryption